We are passionate about providing a great experience for our dogs and peace of mind for their owners.
"Oh my gosh we are obsessed!! Thank you so much for giving him the best groom!!
Thank you😁"
@Milana & Barley
@Bob & theo
“We just wanted to say thank you once again to Sophie for giving Oscar just a great tidy up. We both agree it is the best hair do Oscar has had. In fact the best groom we have seen for our previous two standard poodles as well!!
We have had many bad experiences with groomers and so have mostly groomed all our dogs on a DIY basis. We will definitely be back to see Sophie!”
"Rags & Bert's have been incredibly patient, understanding and supportive of our very nervous rescue dog. They worked at our pace as well as guided us and now our dog loves daycare and being handled by all the workers. This is down to the atmosphere and expertise of the team that Julia leads. Thank you!"
@Sharna Swaine & Rafa
"I just wanted to send a thanks to Sophie for giving Rolo the best grooms! Rolo always comes out smelling amazing and we love the style of haircut. You can tell Sophie genuinely cares for every dog she grooms, and it’s safe to say, Rolo loves his monthly grooms! Also wanted to say that Rags and Bert’s day care and doggy hotel is honestly amazing. Rolo has attended day care since he was a puppy, and he absolutely loves it. I feel safe leaving him when we go on holiday knowing he is well looked after and all the staff are incredible with all the dogs. Rolo cannot contain his excitement when we arrive, runs in without looking back and I think he would go every day if he could! Thanks to the great team for all your hard work and going above and beyond for the dogs."
@JESS & ROLO
"I just wanted to express my heartfelt gratitude for looking after our beloved spaniel, "Blue," during his stays at the hotel. It means a lot to us knowing that he is being well taken care of when he's away from home. We've noticed that he seems to genuinely enjoy his time there, despite returning home for the weekends. Initially, he seemed a bit lonely and subdued, but on his subsequent visits, he appeared to be familiar with the place and looked forward to returning.
Receiving the postcard from R&B to update us on his well-being was a thoughtful gesture. It's clear that he's much happier there than at the previous kennel, as he returned home clean and in good spirits. I'm truly impressed with R&B and wouldn't hesitate to recommend their services in the future.
During his last day at the hotel, I arranged for him to receive grooming, and I must say he looked exceptionally smart and well-groomed. I'm genuinely impressed with the grooming services as well and would definitely consider booking him in for grooming there again. Thank you for taking such good care of Blue."@David & BLUE
"This place is amazing. I was nervous about leaving my GSD Tao while away on holiday however their caring nature and stimulating dog activities completely put my mind at rest . The regular updates also helped and was an amazing touch I didn’t expect. I would thoroughly recommend Rags and Bert’s - they really care about each dog and treat them like their own. I especially liked the fact she wasn’t stuck in a kennel all day every day."
@Cheryl Cooke
"My dog Dylan has been going to Rags & Bert's since he was a year old - he is 4 now. Dylan attends twice a week and as soon as we arrive he doesn’t look back for me - he has no hesitation about going in. His behaviour tells me he loves it there with Julia and the team. I never worry about him as I know he is loved and cared for just like he is at home. Dylan and I are truly grateful to Julia and her team and thank them."
@Hannah Doherty & Dylan
"Rags & Bert's takes care of my fur baby like he’s their own. Even respects his diva demands as he thinks he’s more human than dog. I really don’t trust anyone else and he has the BEST time every time he’s there."
@Katie Kopka & Ascher
"Rags & Bert's is an amazingly friendly place where my dog loves to spend her days! Everyone really cares about the dogs and they put lots of work into making sure the dogs in their care are enriched and stimulated, while making sure they get rest. Since the pandemic began they reacted quickly to make the drop-off and collection process COVID-safe which is incredible! I recommend them to every person I know who gets a new dog!"
@Michelle Chismon & Auri
"Murphy goes to Rags & Berts on Fridays. He seems to know it’s Friday and once we say ‘shall we go to Rags & Bert's?’ he does not leave my side! We know he is saying C’mon let’s go! He is as excited to meet his humans there as he is to meet his friends! The staff are incredible and greet him like a friend which allows leaving him there wonderful! Once home he sleeps like a dog who has had the ‘Best Day Ever’ every time. He’s been there on Fridays and ad hoc for over a year, so this year he is there for 11 days when we go away. I am surprised how comfortable we feel about how he’ll be cared for and cuddled! Great job Rags & Bert's and thank you."
@Amanda B & Murphy
"My dog Rosie has been attending Rag & Berts for just over 2 years, her tail wags non-stop. She comes home a happy tired dog having been stimulated all day. Julia and the team at Rags & Bert's are great."
@Debbie Lewis & Rosie
"I’ve been coming with my 18 month-old cocker spaniel, Findlay, twice a week since he was 14 weeks old. We both absolutely adore this place and he has the best time playing with all his friends and I have complete trust and faith in Julia and her amazing team. He’s also stayed overnight and would be very happy for him to do so again.
Findlay is a super-sociable, ultra friendly boy and nothing phases him at all. I think this is due in a large part to all the socialisation, input and integration with a wide variety of other dogs that he’s had since coming here. Indeed on quite a few occasions the staff have let me know that they used Findlay in support/training work with puppies or nervous dogs, something which makes me very proud! The booking system online is easy to use and if you need to speak to someone in person then Sarah in the office is very helpful. I would 100% recommend Rags & Bert's to look after all your dog’s needs. Thank you & a woof from Findlay!"@Catherine Forbes & Findlay
"I have been taking my dogs to Rags & Bert's for over a year. They absolutely love it and are literally crying to get in as soon as we turn the corner. The staff are wonderful, the environment is fantastic for socialising all types of dogs together in a fun environment with complete monitoring and engagement by the staff with the dogs and they come home happy and tired - just perfect."
@Lynn Cordell & Alfie and Dexter
"I brought my young very shy puppy to Rags & Bert's. She was insecure, scared of other dogs and humans. I was quite worried about her. Rags & Bert's staff were so nice and supportive, they took time to slowly introduce my puppy to other dogs, gave her cuddles and noticed when she needed time out. Roll on a few months and I have happy and confident puppy. Thank you very much Rags & Bert's."
@Kristina Kelly & Coco
"I have been taking my dog here for the past year. She loves it every time. She is a nervous dog around other people and they were amazing with her from the outset and she loves the staff. Love the photo updates we get on Instagram to see what they are up to during the day. We have used the overnight stay a couple of times and has always been really easy to book in and very well priced. I would recommend to anyone with a dog and it really helps your dogs with the socialisation that they all need to learn when they are puppies! Thank you team."
@Billy Liquorish & Pepper
"I have been using Rags & Bert’s Doggy Daycare since my dog was just over three months old and he absolutely loves it! I think it has been so important to socialise him with other dogs from a young age and all of the staff at Rags & Bert’s are very helpful and friendly. He also stays overnight in the dog hotel on occasions which has been really useful when I have needed to make sure he is well looked after for an evening. I would definitely recommend to others. Thank you :)"
@Alexandra Harris & Vincent
"We have a rather nervous dog who gets scared around new people and new dogs. We signed him up for Confidence Building with Tom who was incredible. He went for his first session of daycare recently and absolutely loved it. The staff were friendly and caring, listened to my concerns and reassured me when I needed it. Sarah, in particular from my experience, goes above and beyond and is an angel who goes out of her way to help. Can highly recommend this place."
@Rebecca Snell & Winston
