Our Team

We make it our business to get to know your dog

We are super proud of our team chosen for their experience, qualifications and caring temperaments. As we are open 7.30am to 6.30pm, we run a morning and afternoon shift ensuring plenty of energy, nurturing and attention for the dogs in our care throughout the day.

Click this link for reading the full interview with Jake Miles our new Site Manager as featured in the March 2024 newsletter.

Dog and staff safety is at the forefront of our business.

All our team are Doggy Daycare Certified in dog socialisation, behaviour, canine first aid and CPR. Everyone goes through a 3-6 month induction and training is ongoing.

Our training includes:-

health and safety
standard operating procedures
canine body language
dog play styles
enrichment training
canine behaviour for safe socialisation
learning positive distraction to keep the dogs really safe and calm

Our vast experience working with different dog breeds, sizes and personalities ensures that your dog will be well cared for. If we feel they are struggling, we’ll suggest they attend confidence building sessions with our resident animal behaviourist, or join our training classes. The welfare of the dogs under our care is paramount!

Owners often comment on their dog’s improved behaviour and socialisation skills since attending regular daycare. With gentle guidance from our team and the other dogs, they are learning all the time they are with us.

Dog lovers all

Don't just take our word for it

"We both absolutely adore this place and he has the best time playing with all his friends and I have complete trust and faith in Julia and her amazing team. He’s also stayed overnight and would be very happy for him to do so again."
Catherine Forbes and Findlay

"Rags & Bert's have been incredibly patient, understanding and supportive of our very nervous rescue dog. They worked at our pace as well as guided us and now our dog loves daycare."
Sharna Swaine and Rafa

"I brought my young very shy puppy to Rags & Bert's. The staff were so nice and supportive, they took time to slowly introduce my puppy to other dogs, gave her cuddles and noticed when she needed time out. Roll on a few months and I have happy and confident puppy. "
Kristina Kelly and Coco

"My dog Rosie has been attending Rags & Bert's for just over 2 years, her tail wags non-stop. She comes home a happy tired dog having been stimulated all day. "
Debbie Lewis and Rosie

"I have been using Doggy Daycare since my dog was three months old and he absolutely loves it! I think it has been so important to socialise him with other dogs from a young age and all of the staff at Rags & Bert’s are very helpful and friendly. He also stays overnight in the dog hotel on occasions which has been really useful. "
Alexandra Harris and Vincent

"Rags & Bert's is an amazingly friendly place where my dog loves to spend her days! Everyone really cares about the dogs and they put lots of work into making sure the dogs in their care are enriched and stimulated, while making sure they get rest."
Michelle Chismon and Auri