Customer Testimonials

 

We know how passionate we are about providing a great experience for our dogs and peace of mind for their owners, this is what some of our customers have to say about Rags & Bert's doggy day care.

 

"We needed weekly and other ad-hoc day care for our dog, Pippa.  Pippa gets extremely excited every time she arrives at Rags & Bert's, and can't wait to get through the door into the play area. She always seems happy when I arrive, and she comes home tired having had a lovely day of playing and sleeps for most of the evening.  Rags & Bert's has great play areas with lots of toys and equipment, but also a nice rest area with beds which dogs can use to rest throughout the day after they've had a good play.

We find Julia and the team friendly, relaxed and laid back.  We also love the flexible approach Rags & Bert's take - we can email the night before or even on the day to book Pippa in and make changes to bookings.  Julia always gets back to us quickly.  We always know we can rely on Rags & Bert's to look after Pippa whenever we need.

We would summarise the experience as a whole as friendly, approachable, flexible and honest. We completely trust Rags & Bert's to take great care of Pippa, and Pippa loves the staff there.  Rags & Bert's day care offering is excellent value for money, and our dog loves it."

Mr J McNamara-Dale, owner of Pippa

 

"We wanted a safe and stimulating environment for Burt, our nine-month-old labrador which would give us the flexibility to do some activities which are not suitable for our dog.  Rags & Bert's doggy day care are highly professional and very friendly from the outset.  It's in an ideal spacious building with a very large play area and structured rest areas, excellent opening hours and very easy parking and access to drop off and collect Burt.

Rags & Bert's offer an excellent professional service focusing on giving dogs a very enjoyable structured day which has helped Burt to develop socially.  The attentive, professional care from all staff is fantastic.

We have no hesitation in recommending Rags & Bert's doggy day care to any dog owner who wants the best care for their dog."

Mr B & Mrs M Taylor, proud owners of Burt

 

"Rags and Bert's doggy daycare is excellent! Very supervised, warm, clean environment, very caring. Gives me total peace of mind.  I would recommend to everyone with a dog."

S. Filsell, proud owner of Dotty

 

 "I decided to use the service because I needed to leave Patch in a safe and caring environment.  Being a rescue dog, recently owned, I didn't want to leave him alone in the house. I particularly liked the care they took in assessing Patch's suitability for the experience offered and also his particular needs.  I would summarise the whole experience for me - excellent, and for Patch, a really helpful way of getting him used to other dogs and to leaving me for a period of time.  I have already recommended Rags & Bert's doggy day care to friends who are dog owners."

R. Oakes, proud owner of Patch

 

 

Pipa and owners
Pippa and her owners

 

Dotty & her proud owner S, Filsell
Dotty & proud owner Sue

 

Ruth Oakes & Patch
Patch and owner Ruth

 

Copyright © 2017 Rags and Bert's Ltd  |  All Rights Reserved
Rags and Bert's Ltd
23 & 25 Loverock Road
Reading
Berkshire
RG30 1DZ

enquiries@ragsandberts.co.uk